Enterprising management ( food care ltd-quality caterer must cut a Essay

Enterprising management ( fodder care ltd-quality caterer must cut a bigger slice of the profits cake) - Essay Exampleanother(prenominal) ploy used by rivals is the offer of other services unrelated to catering to suggest as a bundle of services to customers who prefer to devolve these to a single party for sake of whatchamacallit and overall downhearteder costs. Yet another worry for FCL is the rumour that it is likely to be taken over by a larger rival. This puts off the prospective or existing customer in the touch sensation that their quality will be affected adversely. This also affects the workforce as they feel threatened by these takeover prospects.There are three issues that need to be dealt with. (1) A definitive business system needs to be designed to take the business forward (2) Profitability has to increase from the present low of 2% and finally the (3) Self-esteem, especially of the workforce, has to be boosted. Strategy can be symbolizened by thought the natu re and need of competitive advantage increase in profits requires a business plan and raising self esteem in the workforce requires motivation.(1) Business strategy has to revolve around getting and then maintaining customers. This has special application in the catering business where the customer is retained for very keen-sighted periods. In such organisations the orders are repetitive and require tailor made executions that must continue to execute the customer. Customer satisfaction rests on the principles of quality, price and service. The customer has to be convinced that quality will mean long-term health and nutritious value of the meals supplied. Price has to be competitive and for this the strengthened supply range will ensure lowest costs. Still some price escalations may happen and it is here that the instalment of strong service comes into play. Service can include some peripheral services like outpouring of the catering centre from the customer premises or provid ing some extras to augment tastes and preferences. These services must besides relate to the core competency of the organisation as it is here that they will be